Optimize strategic planning and performance management using the Balanced Scorecard (BSC) framework. This program teaches participants to translate strategy into measurable objectives across financial, customer, internal process, and learning & growth perspectives. The curriculum covers strategy mapping, KPI selection, target setting, and cascading scorecards to business units. Through case studies and hands‑on exercises, attendees will learn to design and implement BSC systems that drive alignment and accountability. This program is essential for strategy leaders, performance managers, and business unit heads.
Objectives
- Develop strategy maps that link strategic objectives across four perspectives
- Select lag and lead indicators for each objective
- Set realistic targets and initiatives to achieve them
- Cascade balanced scorecards to departments and teams
- Integrate BSC with budgeting and performance reviews
- Use dashboards to monitor progress and trigger corrective action
- Align incentives with scorecard performance
- Conduct strategy review meetings using BSC data
- Sustain BSC as a dynamic management system
Target Audience
- Strategy and planning managers
- Performance management professionals
- Business unit heads and department directors
- Finance and FP&A teams
- Organizational development practitioners
- Consultants in strategy execution
Methodology
- Strategy mapping workshops
- KPI selection exercises
- Scorecard design sessions
- Dashboard creation labs
- Case study analyses of BSC implementations
- Strategy review simulations
- Action planning for BSC adoption
