Master employee performance management by understanding motivation psychology, designing fair appraisals, and implementing continuous review processes. This program teaches HR and managers to move beyond annual ratings to systems that drive ongoing feedback, development, and accountability. The curriculum covers performance goal setting, calibration, feedback skills, and integration with rewards. Through case studies and practical exercises, attendees will learn to build performance cultures that motivate and develop talent. This program is essential for HR business partners, performance managers, and team leaders.
Objectives
- Apply motivation theories (intrinsic, extrinsic) to performance management
- Set performance goals using OKRs and SMART criteria
- Conduct regular check‑ins and continuous feedback conversations
- Design fair, unbiased appraisal processes with calibration
- Use multi‑rater feedback (360) for development
- Link performance to recognition, rewards, and career progression
- Manage underperformance with coaching and improvement plans
- Use performance data to identify talent trends
- Communicate performance processes to employees and managers
Target Audience
- HR business partners and performance managers
- Talent management professionals
- Line managers and team leaders
- Organizational development practitioners
- Compensation and benefits specialists
Methodology
- Goal‑setting workshops
- Feedback and coaching role‑plays
- Calibration simulation exercises
- 360 feedback design sessions
- Case study analyses of performance management transformations
- Underperformance management practice
- Action planning for implementation
