Dynamics NAV ERP-CRM Implementation Strategy, System Integration & Enterprise Automation Excellence
Venue: Gelian Hotel, Machakos-Kenya
Date: 5th - 10th October 2026
Cost: Kshs. 86,000 / USD 850
CPD points: 10
Overview
Master Dynamics NAV ERP‑CRM implementation strategy, system integration, and enterprise automation excellence. This program teaches project managers, IT leaders, and business process owners to plan, execute, and sustain Dynamics NAV implementations. The curriculum covers requirements gathering, configuration, integration with other systems (CRM, BI, e‑commerce), and change management. Through case studies and hands‑on exercises, attendees will learn to avoid common pitfalls and deliver successful ERP‑CRM projects. This program is essential for ERP project managers, implementation consultants, and IT directors.
Objectives
- Develop implementation roadmaps aligned with business goals
- Gather requirements and map processes to Dynamics NAV functionality
- Configure Dynamics NAV modules (Finance, Supply Chain, Sales, CRM)
- Integrate Dynamics NAV with external systems (websites, BI tools, payment gateways)
- Manage data migration and ensure data integrity
- Test and validate system performance and security
- Train users and manage organizational change
- Implement automation workflows within Dynamics NAV
- Monitor system performance and plan for upgrades
Target Audience
- ERP project managers and implementation leads
- IT directors and system administrators
- Business process owners (Finance, Sales, Operations)
- Dynamics NAV consultants and partners
- CFOs and operations executives
Methodology
- Implementation strategy workshops
- System configuration labs (using demo environment)
- Integration planning sessions
- Data migration exercises
- Change management simulations
- Case study analyses of NAV implementations
- Peer sharing of implementation lessons
