Professional Communication, Executive Planning & Workflow Coordination Skills for Office Administrators
Venue: Gelian Hotel, Machakos-Kenya
Date: 5th - 10th October 2026
Cost: Kshs. 86,000 / USD 850
CPD points: 10
Overview
Enhance professional communication, executive planning, and workflow coordination skills for office administrators. This program teaches administrative professionals to manage complex workflows, coordinate across teams, communicate effectively, and support executive planning. The curriculum covers email and calendar management, meeting coordination, travel planning, and office systems. Through practical exercises and real‑world scenarios, attendees will develop the efficiency and professionalism needed to excel. This program is essential for office administrators, coordinators, and administrative assistants.
Objectives
- Manage email and calendar systems for efficiency
- Coordinate meetings, events, and travel with attention to detail
- Communicate professionally with internal and external stakeholders
- Plan executive workflows and prioritize tasks
- Use collaboration tools (Teams, SharePoint) for coordination
- Maintain office systems and documentation
- Handle confidential information with discretion
- Solve problems and make decisions independently
- Continuously improve administrative processes
Target Audience
- Office administrators and coordinators
- Administrative assistants and secretaries
- Executive support staff
- Team coordinators
- Anyone in an administrative role
Methodology
- Calendar and email management labs
- Event coordination simulations
- Communication skills role‑plays
- Workflow planning exercises
- Collaboration tool demonstrations
- Peer sharing of best practices
- Action planning for efficiency
