ISO 9001:2015 Quality Management Systems Implementation, Audit Readiness & Continuous Improvement Training
Venue: Acacia Premier Hotel, Kisumu-Kenya
Date: 23rd - 28th November 2026
Cost: Kshs. 86,000 / USD 850
CPD points: 10
Overview
Deliver consistent quality and customer satisfaction with this ISO 9001:2015 quality management systems implementation, audit readiness and continuous improvement training. The program explains each clause of the standard and how to build a practical QMS that fits your organization. Participants will learn process mapping, risk-based thinking, documented information, internal auditing and management review. Through hands-on exercises and mock audits, attendees will prepare for certification or surveillance audits with confidence. This program is essential for quality managers, management representatives and internal auditors.
Objectives
- Explain the structure and requirements of ISO 9001:2015
- Determine organizational context and interested parties
- Map processes and their interactions
- Apply risk-based thinking to quality planning
- Develop required documented information
- Plan and conduct internal quality audits
- Manage nonconformities and corrective actions
- Run effective management review meetings
- Drive continuous improvement using PDCA
Target Audience
- Quality managers and QMS coordinators
- Management representatives
- Internal quality auditors
- Process owners and heads of department
- Compliance officers
- Staff preparing for ISO certification
Methodology
- Clause-by-clause standard workshops
- Process mapping exercises
- Documentation drafting sessions
- Mock internal audits
- Corrective action case studies
- Management review simulations
- Peer sharing of certification experiences
