Stop losing critical know-how when people leave with this HR and knowledge management excellence training. The program shows HR and knowledge teams how to link talent systems with knowledge management so expertise is captured, shared and retained. Participants will learn knowledge mapping, mentoring and job shadowing, communities of practice, succession planning and digital knowledge repositories. Through case studies and practical design exercises, attendees will build a strategy to protect institutional memory. This program is essential for HR managers, knowledge managers and organizational development practitioners.
Objectives
- Explain the link between talent management and knowledge management
- Identify critical knowledge and roles at risk of loss
- Map knowledge flows across the organization
- Design knowledge transfer methods such as mentoring and job shadowing
- Build communities of practice and peer learning networks
- Integrate knowledge capture into succession planning and exits
- Set up digital knowledge repositories and lessons-learned systems
- Measure knowledge management performance
- Build a culture that rewards knowledge sharing
Target Audience
- HR managers and HR business partners
- Knowledge management officers
- Organizational development practitioners
- Learning and development managers
- Records and information managers
- Senior managers planning succession
Methodology
- Knowledge audit exercises
- Knowledge mapping workshops
- Mentoring programme design sessions
- Case studies of knowledge loss
- Repository platform demonstrations
- Group strategy development
- Peer sharing of retention practices
