Build a positive, productive workplace with this employee relations, motivation psychology and conflict resolution training for HR leaders. The program explains what motivates people at work and how to handle grievances, discipline and disputes fairly and lawfully. Participants will learn motivation theories, engagement strategies, Kenyan labour law requirements, negotiation and mediation techniques. Through role-plays and case studies, attendees will gain practical tools to prevent and resolve workplace conflict. This program is essential for HR managers, employee relations officers and supervisors.
Objectives
- Apply motivation theories to improve employee engagement
- Diagnose causes of low morale and workplace conflict
- Interpret the Employment Act and Labour Relations Act
- Manage grievances and disciplinary cases fairly
- Apply negotiation and mediation techniques
- Engage constructively with trade unions
- Design recognition and engagement programmes
- Conduct difficult conversations with confidence
- Build policies that promote harmonious employee relations
Target Audience
- HR managers and HR officers
- Employee relations and industrial relations officers
- Line managers and supervisors
- Welfare and counselling officers
- Trade union liaison officers
- Organizational development practitioners
Methodology
- Motivation psychology workshops
- Grievance handling role-plays
- Mediation simulations
- Labour law case studies
- Engagement survey analysis
- Difficult conversation practice
- Policy review exercises
